Social Media Operations & Community Management

Social media is already part of Hong Kong consumers' daily lives

Based on your industry and target audience demographics, the team will help you plan an annual content calendar for major platforms like Facebook, Instagram, LinkedIn, and YouTube. This includes brand stories, industry insights, user case studies, thematic campaigns, holiday interactions, etc., to fully present the brand image.

We proactively design interactive posts, short videos, and topic challenges weekly to encourage fan comments, tags, generate UGC content, and foster word-of-mouth diffusion. Dedicated personnel manage private messages and comments, providing timely replies, guiding potential business opportunities, and resolving user queries, shaping a caring and reliable brand image. The team also regularly gathers local and industry trending topics, combined with social platform tools (like Insights, Hashtag analysis), to continuously optimize post content and topic strategy.

If the brand collaborates with KOLs, hosts online events, or runs giveaways, we will assist in designing the rules, creating event pages and forms, and tracking effectiveness and fan interaction data. We proactively compile monthly performance reports on follower growth, engagement rate, post reach, etc., and discuss optimization plans with you.

Designing the rules

Creating event pages and forms

Tracking effectiveness

Fan interaction data

Strategic Social Management with Local Expertise

Most importantly, we don't just "post"; we manage the entire process integrating brand image, fan interaction, and business opportunity conversion. Our local professional team is familiar with Hong Kong consumer mindset and language, ensuring your brand becomes a popular, actively shared leader on social media.